Service Excellence Professional

2 weeks ago

Ballarat, Victoria, Australia beBeeCase Full time $73,842 - $81,353

Join us as a Case Officer in Ballarat for an excellent entry-level career opportunity in case management.

About the Role:

  • Refer offenders to relevant services
  • Monitor compliance against order requirements
  • Implement responses to non-compliance
  • Educate clients on expected outcomes and responsibilities

To succeed in this role, you will have:

  • A passion for delivering exceptional service with a focus on meeting targets while maintaining quality
  • Excellent communication skills with assertiveness and confidence in dealing with challenging individuals
  • Strong time-management and organisational skills
  • Well-developed interpersonal and teamwork skills

We seek individuals who embody our values and behaviours. Our values guide our recruitment, training, and development processes, as well as our relationships with stakeholders.

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