
Customer Resolution Expert
2 days ago
At Optus, we're a team of dedicated problem solvers putting people at the heart of everything we do. Our Specialist Care Community handles vulnerable situations with care and professionalism.
Key Responsibilities:- Actively handle and investigate Complex complaints received internally or externally in a timely manner to the customers' satisfaction.
- Liaise with key internal and external stakeholders to develop resolutions that meet business and customer needs without compromising the customer experience.
- Use strong case investigation, influencing and resolution skills to negotiate with customers to overcome concerns to drive customer satisfaction, retention and to reduce any adverse exposure to Optus whether financial or other.
We are seeking someone with excellent communication skills who can articulate complex issues effectively. If you are able to build positive relationships, work under pressure and provide top-notch support, this could be an ideal opportunity for you.
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Dispute Resolution Expert
4 days ago
Adelaide, South Australia beBeeDisputeResolution Full time $120,000 - $180,000Dispute Resolution Specialist RoleWe are seeking a seasoned dispute resolution professional to join our team.As a Senior Associate, you will be responsible for managing complex legal matters and providing expert advice on construction projects and disputes.You will have the opportunity to work closely with clients, advising them on risk management strategies...
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Expert Dispute Resolution Professional
2 days ago
Adelaide, South Australia beBeeDispute Full time $80,000 - $100,000Dispute Resolution SpecialistEML is a leading workers compensation and personal injury claims management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We foster a learning culture that allows us to continually invest in our employees, ensuring a long-term career.The opportunity is to...
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Conflict Resolution Specialist
2 days ago
Adelaide, South Australia beBeeDispute Full time $75,000 - $90,000Job OverviewThe Conflict Resolution Specialist plays a pivotal role in delivering exceptional customer-focused dispute resolution services for clients, prioritizing timely and efficient decision-making to resolve disputes expeditiously and fairly.This critical accountability involves conducting conflict resolution processes in a manner that maximizes...
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Expert Claims Resolution Specialist
2 days ago
Adelaide, South Australia beBeeClaims Full time $120,000 - $150,000Job SummaryThe Senior Claims Service Consultant will be responsible for reviewing and identifying claims that do not fall within the scope of policies, ensuring correct outcomes are achieved.Key responsibilities include liaising with stakeholders to discuss outcomes and dispute resolution, preparing and drafting appropriate documentation when required.A...
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Customer Resolution Specialist
2 days ago
Adelaide, South Australia beBeeResolution Full time $74,160 - $77,320Role OverviewWe are seeking a highly skilled Customer Resolution Specialist to join our team. In this role, you will play a vital part in delivering exceptional customer experiences while working in a flexible full-time position with opportunities for growth and development.Key ResponsibilitiesResolve customer complaints in a professional and empathetic...
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DevOps Technical Product Owner
4 weeks ago
Adelaide, South Australia Resolution Life Full time3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About Resolution LifeResolution Life Australasia is one of the leading life insurers in Australia and New Zealand, with ~ 1 million customers with superannuation, investments and life insurance policies, managing approximately A$30 billion in assets and...
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DevOps Technical Product Owner
4 weeks ago
Adelaide, South Australia Resolution Life Full time3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About Resolution LifeResolution Life Australasia is one of the leading life insurers in Australia and New Zealand, with ~ 1 million customers with superannuation, investments and life insurance policies, managing approximately A$30 billion in assets and...
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Claims Resolution Expert
2 days ago
Adelaide, South Australia beBeeSpecialist Full time $90,000 - $120,000Claims Specialist Opportunity">As a valued member of our team, you will play a pivotal role in delivering exceptional customer outcomes. Your key responsibility will be to assess and validate claims, ensuring fairness and accuracy in all decision-making processes.In this rewarding position, you will work collaboratively with suppliers to coordinate claim...
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Expert Claims Resolutions Professional
2 days ago
Adelaide, South Australia beBeeClaims Full time $100,000 - $120,000Job TitleAso6 Claims Manager Job DescriptionClaims Resolution and Management ExpertiseThis is a challenging opportunity for an experienced claims resolution and management professional to join our team. As a Claims Manager, you will be responsible for managing and resolving claims and compensation related issues through participation in grievance and dispute...
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Expert Case Resolution Specialist
2 days ago
Adelaide, South Australia beBeeCaseManager Full time $40,000 - $60,000Job Description:As a Case Manager, you will play a crucial role in coordinating end-to-end management of cases. This involves identifying and mitigating risks, prioritizing matters, and ensuring timely resolution.Your primary objective will be to oversee the entire case lifecycle, from initial assessment to final resolution. You will work closely with...