Hospitality Operations Manager

4 weeks ago

Sydney, New South Wales, Australia Wahlburgers Full time

Welcome to a world of fast-paced dining where exceptional experiences await. We're looking for an experienced Restaurant Manager to lead our team at Wahlburgers in Sydney.

About the Role:

A Hospitality Operations Manager is a seasoned professional who shares our passion for delivering culinary excellence, fostering guest loyalty, and cultivating a winning culture in a high-volume environment.

Key Responsibilities Include:

  • Daily Operations Management: Oversee all facets of daily restaurant operations, ensuring seamless execution of our menu offerings and exceptional customer service.
  • Inventory Management: Manage food, beverage, and merchandise inventory, optimizing stock levels and reducing waste.
  • Financial Efficiency: Drive financial performance by controlling costs, managing labor, and streamlining processes.
  • Team Development: Hire, train, and develop new staff members, as well as coach and counsel existing team members to achieve whole-team success.
  • Rostering and Time Management: Develop and manage weekly rosters, ensuring efficient time management for hourly team members.
  • Cleanliness and Safety: Maintain a clean and safe work environment, adhering to strict standards for restaurant cleanliness, uniform appearance, and equipment maintenance.
  • Culture and Engagement: Foster a positive work environment, promoting engagement, motivation, and teamwork among staff members.

To succeed in this role, you'll need:

  • At least 4 years' experience in a high-volume management position, preferably in fast-casual dining.
  • Excellent leadership, motivational, and interpersonal skills.
  • Strong problem-solving, communication, and analytical skills.
  • Ability to inspire cooperation and teamwork through self-confidence, positive attitude, and enthusiasm.
  • Familiarity with basic computer technology, including POS systems and rostering software.
  • A strong commitment to serving others in the community and upholding company values.

We offer a competitive salary of approximately $80,000 per annum, depending on experience, as well as benefits such as discounts on meals and merchandise, access to training programs, and opportunities for career growth within our organization.

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