Patient Travel Coordinator

2 days ago

Brisbane, Queensland, Australia beBeeAdministrative Full time $50,000 - $80,000

Travel Coordinator Role

This position involves providing expert guidance and support for patient and staff travel in accordance with Department of Health travel policies.

  • Coordinate and process patient travel claims under the Patient Travel Subsidy Scheme (PTSS).
  • Arrange and manage travel and accommodation bookings for staff and patients, including those requiring support through the Queensland Voluntary Assisted Dying Support Service.
  • Act as a super user for the Patient Travel Information Management System (PTIMS), offering expert advice to users across Metro South Health facilities.
  • Prepare high-level documents and liaise with key stakeholders, including executive staff and government offices, to support effective and compliant travel arrangements.

About You

You are a proactive and organised individual with strong communication skills and a commitment to delivering high-quality administrative support in a healthcare setting.

  • Demonstrated experience in travel coordination and administrative processes, ideally within a government or healthcare context.
  • High level of accuracy in data entry and experience with electronic systems such as PTIMS.
  • Strong interpersonal and communication skills to confidently assist patients and staff via phone, email, and in person.
  • An understanding of equity and cultural sensitivity when supporting patients and colleagues from diverse backgrounds.

What We Offer

  • A family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
  • Renowned teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
  • The opportunity to build a long-term career, with opportunities to learn and grow, no matter your role.
  • Generous access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts, and employee wellness programs.

About Us

Metro South Health provides a diverse range of administrative support services to support the delivery of client-centered health care. Our team provides professional leadership of administrative staff, specific administration training, projects and process improvements related to administration staff and functions.

Our values include INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE. We celebrate diversity of ideas, skills, traditions, and customs and encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientations, and family responsibilities to apply.

We are proud to serve the community and operate five major hospitals and a range of community, specialty, and statewide healthcare services.

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