Sydney Office Ambassador
3 days ago
We are seeking a highly skilled Workplace Ambassador/Receptionist to join our Work Dynamics team in Sydney. This exciting opportunity offers an exceptional chance to create memorable experiences for our client and their employees in a newly commissioned office.
About the Role- Provide seamless visitor arrivals, access passes, and wayfinding services.
- Conduct regular workplace experience sweeps and proactively address any issues that may arise.
- Lead daily huddles with the FM team to ensure smooth service delivery.
- Maintain and restock common areas, including breakfast bars, to provide an exceptional ambiance.
- Deliver intuitive and exceptional customer service that exceeds client expectations.
- Engage with employees for at least 2 hours daily, conducting floor walks to understand their needs.
- Respond promptly to all requests within one day, with personal follow-ups as necessary.
- Support client events and manage conference room bookings efficiently.
- Identify potential risks and escalate them to ensure smooth operations.
- Degree qualified or above.
- 1-2 years of experience in hospitality, facility management, or commercial real estate (desired).
- Exceptional customer service skills and a passion for delivering outstanding hospitality experiences.
- Strong multitasking and prioritization abilities.
- Excellent communication and interpersonal skills.
- Adaptability to new technologies and applications.
You will become part of an entrepreneurial culture where collaboration drives success. Enjoy diverse experiences, develop your strengths, and look forward to a fulfilling career with us. We value diversity and promote inclusivity, committed to equal opportunities and supporting veterans transitioning into civilian careers.
This role is based on-site in Sydney, NSW. The estimated salary range for this position is between $65,000-$85,000 per annum, depending on experience and qualifications. If you're passionate about delivering exceptional customer experiences and working in a dynamic environment, apply now
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