Claims and Investigations Lead

3 weeks ago


Sydney, New South Wales, Australia Avant mutua Full time
About the Role

Avant Mutual is seeking a skilled Senior Claims Manager to join our NSW team for a full-time, 12-month fixed-term contract. The successful candidate will report directly to the Claims Team Manager.

Key Responsibilities
  • Manage member claims and investigations to support our members.
  • Provide guidance, advice, and support in the indemnification of claims.
  • Develop and implement a claims management strategy for members to achieve the best possible outcome.
  • Partner with solicitors in the support of member claims as required.
  • Contribute to Avant's provision of claims services, including special projects, writing articles, and presentations.
  • Participate in the resourcing of the medico-legal advice hotline.
Requirements
  • Tertiary qualifications in legal, health, or business.
  • Solicitors with a valid practicing certificate will be highly regarded.
  • Previous experience in insurance claims management.
  • A strong understanding of current health and insurance legislation.
  • Strong time management and work management skills.
  • Excellent communication and relationship-building skills.
  • Proven ability to work in an electronic document management system.
  • Strong relationship-building and negotiation skills.


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