Business Analysis Expert

1 week ago


Brisbane, Queensland, Australia Exclaim IT Full time
About the Role

This is an exciting opportunity to join Exclaim IT as a Business Analyst, working in a team that leads and coordinates the planning, management, and delivery of diverse programs and projects to achieve critical outcomes for the Queensland Government.

As a Business Analyst, you will be responsible for leading the ongoing development and documentation of business processes and procedures, design, configuration, and evaluation of technical services.

Key Responsibilities

  • Assess and critically analyze information gathered through various elicitation techniques to develop requirements for new business opportunities and prepare relevant documentation according to business analysis principles.
  • Undertake business process improvement analysis on new and existing business opportunities through the utilization of process modeling tools to determine process improvements that deliver benefits for clients and align with the whole-of-government benefits management strategy.
  • Facilitate communication between relevant business units, technology teams, and support teams to ensure business solutions are aligned with business objectives.
  • Identify business opportunities through strategic and financial analysis to provide options for business improvement and develop business cases to support business objectives.
  • Build effective working relationships and consult at both an individual and cross-agency level to develop program documentation, including identification of costs and benefits.


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