Senior License Administrator

5 days ago

City of Parramatta Council, Australia beBeeLicensing Full time $84,659 - $92,701
Key Licensing Specialist Role

This position involves managing licenses, certificates, and authorities across various schemes. It requires assessing applications efficiently and fairly while adhering to legislative requirements.

  • Tow Trucks
  • Pawnbrokers & Second Hand Dealers
  • Community Gaming
  • Commercial Agents
  • Paintball
  • Motor Dealers & Repairers
  • Property and Conveyancing
Responsibilities:
  • Handling license applications for renewal or new issuance, ensuring compliance with policies and procedures.
  • Managing operational tasks within delegated authority levels to support team operations.
  • Maintaining accurate records in databases and complying with service delivery systems.
  • Providing guidance on rights and responsibilities to customers, promoting compliance.
  • Reviewing complex matters and referring them to relevant business areas when necessary.
Requirements:
  • Effective time management, meeting deadlines while maintaining accuracy.
  • Adaptability to changes, including transitioning between teams and shifting workloads.
  • Sound decision-making through the application of legislative frameworks.
  • Focus on delivering high-quality service while optimizing efficiency.
  • Culturally sensitive communication with diverse customers.
  • Accountability for end-to-end customer service.

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