Home Care Administrator

4 days ago

City of Parramatta Council, Australia beBeeCare Full time $60,000 - $80,000

Our Mission:

We are an international leader in the home care industry, dedicated to improving the quality of life for seniors and adults with disabilities. We provide care services that allow them to maintain their independence.

We are seeking a qualified, reliable, and passionate administrator who will coordinate, manage, and administer the delivery of care services to our clients.

  • This role is responsible for conducting client care assessments and care planning.
  • Managing client compliance and a case load of clients.
  • Intake processing, clinical care planning, and reporting.
  • Coordinating the provision of quality person-centered care according to the client's needs, service/care plans.
  • General administration tasks.
  • On Call with a rotating roster between the care management team.
  • Assisting with inquiries via phone and walk-in inquiries.
Required Qualifications
  • A minimum of Certificate 3 in Aged Care/Individual Support.
  • A valid driver's license.
Desirable Skills
  • Previous experience within aged care or NDIS mental health care coordination.
  • Knowledge of My Aged Care, Home Care Package, and NDIS.
  • Enrolled Nurse or Registered Nurse will be an advantage.
  • Experience in assessing and planning care needs within the community.
  • High level of computer literacy, with a sound understanding of Microsoft Office.
  • An outgoing personality with high energy levels, good communication skills, and personable telephone manner.
  • Ability to problem-solve and think quickly under pressure.
  • Possess a 'can-do' positive attitude and work well in a team environment.
  • Ability to multitask with a strong attention to detail while keeping calm and focused.
  • Excellent networking, consultation skills to develop new referral sources and relationships with external organizations.
  • Excellent customer service skills with exceptional verbal and written communication skills.

We offer genuine career progression and a generous remuneration package for the outstanding candidate. Extensive training will be provided to help you transition into this role.

Benefits
  • Genuine career progression.
  • Extensive training.
  • Generous remuneration package.

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