Health Solutions Advisor

2 weeks ago

Sydney, New South Wales, Australia beBeeGrowth Full time $80,000 - $100,000
Customer Growth Specialist

A career at Bupa is more than just a job.

We believe in being good people and helping others whenever we can. This includes our customers, communities, and our people. We support our employees to be the best version of themselves, physically and mentally, so they can be the best support for our customers.

The Heart of the Role

This role is not a conventional retail store opportunity. You'll be surrounded by supportive colleagues and managers who give you the trust and time to interact with customers to deliver health solutions and claim resolutions that are meaningful to them.

Based in our Castle Hill store and working towards customer growth activities, you will be responsible for:

  • Providing individual recommendations of the most suitable health and wellbeing products based on the customer needs, showcasing the value and benefits of these products for easy decision-making.
  • Working within the wider community to develop business and community-based relationships that promote the brand and products and the acquisition of new members.
  • Taking a 'customer first' approach, you will also:
    • Assist existing Bupa members in their day-to-day transactions.
    • Ensure customers understand the full value of their health insurance product.
    • Provide solutions to any identified concerns or needs.
    • Educate members on all the benefits they can access.
Benefits

We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people's health, wellbeing, and futures.

We provide healthy work/life balance, leadership support, reduced private health cover, study leave, and a commitment to promoting from within.

Our dedicated Store Managers will support you to excel in your role. You'll have access to classroom training, e-Learning, and on-the-floor product knowledge training, as well as to our state-of-the-art knowledge base, 'Know-It'.

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