Customer Service Representative

3 weeks ago


Yeppoon, Queensland, Australia EG Australia Full time
About the Role

We are seeking a skilled and enthusiastic Customer Service Representative to join our frontline Fuel team at EG Australia. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting products and deals, and maintaining a safe and efficient working environment.

Key Responsibilities
  • Deliver outstanding customer service to ensure customer satisfaction and loyalty
  • Promote products and deals to increase sales and drive business growth
  • Operate point of sale and monitor fuel/stock deliveries to ensure seamless operations
  • Maintain a safe and efficient working environment to ensure the well-being of our customers and team members
  • Ensure premium presentation of our stores through effective merchandising and stock control
Requirements
  • Previous retail experience is preferred to support our store team
  • A confident attitude and energetic approach to every day
  • Excellent customer service skills and attention to detail to deliver exceptional customer experiences
  • Ability to work in a fast-paced environment to meet the demands of our busy stores
  • A great communicator who is solutions-focused and able to work effectively with our team
What's in it for you?
  • Competitive pay rate + bonus + superannuation to ensure your financial well-being
  • Access to over 1000 Retailers offering discounts & cash back purchases to enhance your shopping experience
  • Save on fuel through our Team Fuel Discount when you fill up at EG
  • Access to employee well-being programs, free flu vouchers, free general counselling to support your physical and mental health
  • 12 weeks paid parental leave for primary caregivers, keeping in touch days, parental leave vouchers to support your family and personal life
  • Opportunity to grow your career across an expanding national network


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