Service Design Expert

1 day ago

Canberra, ACT, Australia beBeeCustomerExperience Full time $100,000 - $150,000
Service Design Expert

As a seasoned service designer, you will play a key role in crafting end-to-end customer experiences that meet and exceed client expectations.

Key Responsibilities:
  • Develop and deliver human-centered design solutions through research, analysis, ideation, prototyping, and testing.
  • Collaborate with cross-functional teams to drive design innovation and strategic growth.
  • Stay up-to-date with industry trends and best practices in UX and service design to ensure the delivery of cutting-edge solutions.
Requirements:
  • Extensive experience in human-centered design, design thinking, and agile methodologies is essential for success in this role.
  • A proven track record of creating impactful service blueprints, system maps, and customer journeys.
  • Ability to manage multiple projects effectively while working under tight deadlines and delivering high-quality results.
  • Expertise in conducting customer research, problem solving, and developing comprehensive end-to-end customer experience strategies.

Our ideal candidate is a motivated and detail-oriented individual who is passionate about delivering exceptional user experiences.

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