Customer Support Representative

2 weeks ago

Adelaide, South Australia Plenti Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Specialist. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Provide timely and effective support to customers via phone, email, and other channels
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless customer experience
  • Stay up-to-date with product knowledge and regulatory requirements
  • Contribute to a positive and inclusive team culture

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for growth and development in a fast-paced fintech company
  • A competitive salary and benefits package
  • A flexible working arrangement with 3 days in the office and 2 days at home
  • A culture of innovation and entrepreneurship

About Plenti:

Plenti is a fintech lender that provides faster, fairer loans by leveraging its smart technology. We are a dynamic and innovative business that is growing strongly, with a commitment to diversity and inclusion. If you are a customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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