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Client Support Specialist

2 months ago


Northern Beaches Council, Australia Healthcare Professionals Group Full time
Benefits
  • Work within a global corporate healthcare organization
  • Parking available on site
  • Hybrid working model after training - 2 days remote work.
About the Company
Become part of a worldwide medical technology organization. Our client is dedicated to delivering exceptional service and effective treatments in a timely, sustainable, and cost-efficient manner, enhancing the quality of life for customers globally.

About the Opportunity
In this role, you will be responsible for managing cases and bookings for healthcare facilities, primarily communicating with hospital representatives and the facilities themselves. You will extensively utilize SAP and Outlook to accurately input data, generate invoices, and create calendar bookings to oversee the delivery and distribution of products. There will be minimal phone inquiries as part of your responsibilities.

Duties
  • Oversee hospital bookings using Outlook calendar and Excel
  • Generate invoices accurately in SAP
  • Collaborate with cross-functional teams, including warehousing and sales
  • Handle inbound phone inquiries
Skills and Experience
  • Experience with SAP is essential - applications without prior SAP ERP experience will not be considered
  • Proficient in Microsoft Office Suite (especially Excel, SharePoint, and Outlook)
  • Exceptional attention to detail
  • Able to work independently as well as collaboratively
  • Adaptable to changing business needs
  • Must be able to commute regularly
  • Strong problem-solving and investigative skills
  • Excellent written and verbal communication abilities
Culture
This organization values each team member's contribution, fostering an engaging and diligent work environment. It is a fantastic team and organization to be a part of.

About Us
Healthcare Professionals Group specializes in recruiting for all positions across biotechnology, medical devices, pharmaceuticals, and scientific sectors.