
Highly Experienced Senior Claims Professional Wanted
10 hours ago
Senior Claims Specialist – High Value and Complex Claims
We are seeking an experienced Senior Claims Specialist to manage a portfolio of high-value and complex Specialty claims, including professional indemnity, injury, and property liability. The successful candidate will provide strategic advice, manage litigation, and collaborate with internal legal teams and external counsel.
Key Responsibilities:
- Manage end-to-end claims across class actions, cluster claims, and high-value exposures
- Provide strategic advice on policy interpretation, litigation, and claim resolution
- Collaborate with internal legal teams, panel firms, and counsel to manage legal complexities
- Attend mediations, settlement conferences, and court proceedings as required
- Support technical oversight and mentoring within the Specialty claims team
- Develop governance frameworks and reporting for emerging risks and financial impacts
- Promote alignment of claims strategies across internal stakeholders
- Contribute to process improvements and cost reduction initiatives
Requirements:
- Tertiary qualifications in law, business, or insurance (mandatory)
- Industry qualifications such as Diploma in Financial Services (mandatory)
- 5–10 years' experience managing complex liability or professional indemnity claims
- Litigation experience, including briefing panel firms or direct involvement (mandatory)
- Strong analytical, negotiation, and decision-making skills
- Excellent communication and stakeholder engagement capabilities
- Experience mentoring and developing team members
- Sound knowledge of relevant legislation and claims systems
What We Offer:
- A range of flexible working options
- Discounts on retail products
- Give back to our communities through payroll giving and donation matching
- Invest in your future with study support and career development programs
- Prioritize your work/life balance with employee assistance and dedicated employee resources
Please note that we value diversity and inclusivity in our workplace. If you require any adjustments during the recruitment process, please let us know.
This role is located in Adelaide, South Australia.
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