Process Optimization Specialist

4 days ago

Brisbane, Queensland, Australia Thiess Group Full time
About the Role

Thiess Group is seeking a highly skilled Process Optimization Specialist to join our Payroll team at the Brisbane Head Office.

In this role, you will be responsible for building and maintaining a comprehensive library of payroll processes and work instructions, ensuring consistency in payroll administration and mitigating risks.

You will lead initiatives aimed at improving payroll processes to create efficiencies and reduce manual tasks, collaborating with various internal teams, including Payroll Transformation, Payroll Compliance, and IT, to support the overall effectiveness of our payroll operations.

Key Responsibilities
  • Create and update payroll process maps and work instructions for all payroll tasks to ensure consistency and clarity.
  • Drive end-to-end process enhancements, analyze inefficiencies, and implement optimized solutions to deliver measurable business benefits.
  • Present proposed improvements to stakeholders, negotiate outcomes, communicate changes effectively, and provide necessary training.
  • Document risks and controls within payroll processes, conduct root cause analyses, and collaborate with Project Managers and Payroll Leaders on interdependencies and impacts.
  • Conduct stakeholder workshops for requirements gathering and solution design, and perform critical analysis to identify gaps and develop future state process considerations.
About You

We are seeking a highly skilled professional with a proven track record of success in planning and executing process improvement initiatives, particularly within a payroll context.

The ideal candidate will have demonstrated expertise in creating clear and effective process maps and work instructions.

You should possess exceptional organizational and time management skills, with the ability to efficiently manage multiple tasks and priorities simultaneously.

A keen eye for detail and strong problem-solving abilities are essential for this role.

Excellent communication skills, both written and verbal, are crucial as you'll be interacting with various stakeholders.

Requirements
  • Business Process Management qualifications and/or equivalent experience.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with process mapping software.
  • Familiarity with HRIS and/or Payroll systems is advantageous.
About Thiess Group

Thiess Group works with clients in Australia, Asia, and the Americas in the dynamic field of open-cut and underground mining.

The pioneering spirit of our founders – the legendary Thiess brothers – is our legacy, and inspires our vision to harness the power of people and technology to drive sustainable change.

We are growing our commodities portfolio to include metals and minerals critical to the energy transition, and developing services to enable sustainable mining.

We're creating a culture of curiosity, knowledge-sharing, and continuous learning – supporting our people to contribute to Thiess Group's success and continued growth in sustainable mining.

We offer our people ongoing technical training and development opportunities so they can reach their full potential.

We also invest in the workforce of the future, with a range of programs for people starting their careers.

We recognize the value of an inclusive and diverse workplace through our vision of everyone matters always.

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