
Financial Crime Prevention Lead
4 days ago
We seek a seasoned professional to head our fraud prevention efforts, ensuring effective mitigation of losses and exceptional customer service.
About the Role- Manage a team of professionals responsible for preventing financial crime in a dynamic Contact Centre environment.
- Oversee processes to ensure they are compliant, efficient, and effective in mitigating financial losses.
- Represent the fraud prevention team in all project working groups.
- Proven experience leading teams within a busy Customer Service/Contact Centre setting.
- Demonstrated ability to build high-performing teams.
- Demonstrated knowledge of continuous improvement and sound understanding of financial crime typologies.
What We Offer:
- A dynamic work environment with opportunities for career growth and development.
- A comprehensive benefits package including flexible work arrangements, online learning tools, and career planning resources.
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