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Director, Housing Operations

2 months ago

Canberra, ACT, Australia ACT Government Full time

About the Role

The ACT Government's Community Services Directorate is seeking a Director to lead the Tenant Experience team, responsible for managing over 11,000 public housing tenancies and providing advice and support to tenants and stakeholders.

Key Responsibilities

  • Provide strategic leadership and guidance to the Tenant Experience team
  • Assist Senior Directors in leading teams and driving business outcomes
  • Develop and implement effective strategies to improve tenant satisfaction and experience
  • Collaborate with stakeholders to achieve business objectives and improve service delivery

Requirements

  • Relevant tertiary qualifications in Leadership, Management, Community Development, or a related field
  • Driver's License is essential
  • Working with Vulnerable People (WWVP) registration is required

What We Offer

  • A dynamic and challenging operational environment
  • Opportunities for professional growth and development
  • A diverse and inclusive workplace culture

How to Apply

Please submit a two-page pitch addressing the Position Description, with a copy of your current curriculum vitae including the details of two referees.