Industrial Operations Supervisor

1 week ago

Rockhampton, Queensland, Australia Pickles Full time

As a seasoned leader, you will oversee the daily operations of our Gracemere branch, specialising in Cars, Industrial, Salvage and General Goods.

About the Role

This is a Full-time position, working Monday – Friday, 8:00am – 5:00pm. You will report to the Branch Business Unit Manager based elsewhere.

  • You will lead a high-performing team, providing strong leadership through exceptional organisation skills, setting clear direction, role clarity and performance expectations.
  • You will drive and champion our Vision, Purpose and Values to ensure they are understood and embedded within the team.
  • You will conduct regular coaching/feedback sessions with all employees to build capability and facilitate higher performance.
  • You will find creative ways to motivate, recognise and reward people for their achievements.
  • You will retain talent by providing learning and development opportunities and clear career paths.
  • You will conduct succession planning process and develop talent pipeline, understands key people risks and creates mitigation plan.
  • You will provide regular communication to the team through leading inclusive team meetings.

Key Responsibilities:

Leadership

  • Provide strong leadership through exceptional organisation skills, setting clear direction, role clarity and performance expectations.
  • Drive and champion the Vision, Purpose and Values to ensure they are understood and embedded within the team.
  • Conduct regular coaching/feedback sessions with all employees to build capability and facilitate higher performance.
  • Finding creative ways to motivate, recognise and reward people for their achievements.
  • Retain talent by providing learning and development opportunities and clear career paths.
  • Conduct succession planning process and develop talent pipeline, understands key people risks and creates mitigation plan.
  • Provide regular communication to the team through leading inclusive team meetings.

Operations/Logistics

  • Drive usage of applications.
  • Partner with centralised teams and operations supervisors to ensure efficient operation of weekly auction cycle, ensuring assets are well presented for viewing and floor set prior to auction & fixed price sales.
  • Coordinate in-depth training to Floor Operators, Detailers, Forklift Operators, Gate Officers and Inspections Officers to ensure efficient and productive operations.
  • Liaise with contractors on site and organise activities related to site maintenance and projects.
  • Liaise with transport companies to ensure professional and efficient delivery and pick up process.
  • Manage site security, including liaising with contractors to coordinate repairs and maintenance, acting as second point of contact for alarms.

Customer Service

  • Promote and maintain good working relationships with buyers, vendors and delivery drivers, assisting with enquiries.

Safety

  • Maintain a safe, productive and enjoyable work environment and adhere to WHS regulations.
  • Complete inductions for new operations staff to site and complete inductions for visitors/contractors where required.

About You

To be successful in this role, you will need to have the following skills and experience:

  • Valid Australian Driver's Licence (essential).
  • Valid Forklift Licence (essential).
  • A proven track record of effectively leading high performing, values-based teams.
  • Strong working knowledge of WHS policies and legislation.
  • A lateral thinker that is energised working in and driving change in an environment undergoing complex business transformation.
  • Experience across a broad range of industries relevant to Pickles business for betterment of serving customers.
  • The ability to quickly understand the business context and problems, strategic drivers, ways of working and use excellent communication skills to keep your team informed.
  • Strong adaptability which can be applied across a range of problems. Can articulate problems and create solutions which lead to new ways of doing things.
  • Highly skilled in working and building collaborative and effective relationships with a diverse range of stakeholders.

Estimated Salary Range: $80,000 - $110,000 per annum.

What's In It For You

  • Employee Benefits – Earn up to 5 days' extra leave and enjoy sharing in the company bonus program after a qualifying period, free on-site parking and more.
  • Training & Development – On-the-job training to make you an expert in your area, internal career pathing opportunities, and study assistance options to help you complete a course or qualification.
  • Community & Wellbeing – Pickles proudly support local events and charities, enjoy paid volunteer leave and access our employee assistance program for you and your family.
  • Reward & Recognition – Cash vouchers & recognition awards for doing great work and celebration of long service.

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