Current jobs related to Branch Operations Director - Rockhampton, Queensland - Pickles

We are a leading service company in Australia, dedicated to providing a consistent world-class experience and advice for our customers. Our team of experts is passionate about delivering exceptional results in asset remarketing across various industries.

With a strong presence in industrial, motor vehicles, damaged assets, general goods, mining, oil & gas, agriculture, and more, we boast a truly national footprint. Our mission is to create thriving marketplaces for our customers to connect and transact easily.

We are seeking an experienced Branch Operations Director to join our team at Gracemere. As a key member of our leadership team, you will oversee the daily operations of our branch, ensuring seamless execution and excellent customer satisfaction.

• Leadership:
  • Promote a positive work environment by fostering open communication, collaboration, and respect among team members.
  • Develop and implement strategies to enhance team performance, productivity, and job satisfaction.
  • Cultivate a culture of innovation, encouraging experimentation and learning from failures.
• Operations/Logistics:
  • Oversee the efficient operation of the weekly auction cycle, ensuring assets are well presented and the floor is set prior to auction & fixed price sales.
  • Collaborate with centralised teams and operations supervisors to ensure smooth site operations.
  • Liaise with contractors on site to coordinate repairs and maintenance.
  • Coordinate in-depth training for Floor Operators, Detailers, Forklift Operators, Gate Officers, and Inspections Officers.
• Customer Service:
  • Build and maintain strong relationships with buyers, vendors, and delivery drivers.
  • Provide exceptional customer service, responding promptly to queries and concerns.
• Safety:
  • Maintain a safe, productive, and enjoyable work environment, adhering to WHS regulations.
  • Conduct regular inductions for new operations staff and visitors/contractors.

To succeed in this role, you will need:

• A valid Australian Driver's Licence (essential).
• A valid Forklift Licence (essential).
• Proven leadership skills, driving high-performing teams.
• A strong working knowledge of WHS policies and legislation.
• The ability to think laterally and drive change in a dynamic environment.
• Experience across a broad range of industries relevant to Pickles business.
• Excellent communication and interpersonal skills.
• Strong adaptability and problem-solving abilities.

We offer:

• A competitive salary range of $85,000 - $105,000 per annum.
• An attractive benefits package, including employee benefits, training & development opportunities, community & wellbeing programs, and reward & recognition schemes.
• A collaborative and dynamic work environment, with opportunities for career growth and professional development.