Operations Manager Lead

4 days ago

Rockhampton, Queensland, Australia Pickles Full time

About the Role


Pickles is seeking an experienced Operations Manager to lead the team at our Gracemere branch. As a specialist in Cars, Industrial, Salvage, and General Goods, you will oversee the daily operations of the site. This is a Full-time position, working Monday – Friday, 8:00am – 5:00pm.


Main Responsibilities



  • Leadership



    • Provide exceptional leadership through strong organisation skills, setting clear direction, role clarity, and performance expectations.
    • Drive and champion the Vision, Purpose, and Values to ensure they are understood and embedded within the team.
    • Conduct regular coaching/feedback sessions with all employees to build capability and facilitate higher performance.
    • Finds creative ways to motivate, recognise, and reward people for their achievements.
    • Retain talent by providing learning and development opportunities and clear career paths.
    • Conduct succession planning process and develops talent pipeline, understands key people risks, and creates mitigation plan.
    • Provide regular communication to the team through leading inclusive team meetings.


  • Operations/Logistics



    • Drive usage of the applications.
    • Partner with centralised teams and operations supervisors to ensure the efficient operation of the weekly auction cycle, ensuring assets are well presented for viewing and the floor is set prior to auction & fixed price sales.
    • Coordinates in-depth training to Floor Operators, Detailers, Forklift Operators, Gate Officers, and Inspections Officers to ensure efficient and productive operations.
    • Liaise with contractors on site and organise activities to do with site maintenance and site projects.
    • Liaise with transport companies to ensure a professional and efficient delivery and pick-up process.
    • Manages site security, including liaising with contractors to coordinate repairs and maintenance, acting as the second point of contact for alarms.


  • Customer Service



    • Promotes and maintains good working relationships with buyers, vendors, and delivery drivers, assisting with enquiries.


  • Safety



    • Maintains a safe, productive, and enjoyable work environment and adhere to WHS regulations.
    • Complete inductions for new operations staff to the site and complete inductions for visitors/contractors where required.



About You


To be successful in this role, you will need to have the following skills and experience:



  • Valid Australian Driver's Licence (essential)
  • Valid Forklift Licence (essential)
  • Effectively lead high-performing, values-based teams
  • Strong working knowledge of WHS policies and legislation
  • A lateral thinker that is energised working in and driving change in an environment undergoing complex business transformation
  • Experience across a broad range of industries relevant to Pickles business for betterment of serving your customers
  • Can quickly understand the business context and problems, strategic drivers, ways of working, and use excellent communication skills to keep your team informed
  • Strong adaptability which can be applied across a range of problems. Can articulate problems and create solutions which lead to new ways of doing things
  • Highly skilled in working and building collaborative and effective relationships with a diverse range of stakeholders

What's in It for You



  • Employee Benefits – Earn up to 5 days' extra leave and enjoy sharing in the company bonus program after a qualifying period, free on-site parking, and more.
  • Training & Development – On-the-job training to make you an expert in your area, internal career pathing opportunities, and study assistance options to help you complete a course or qualification.
  • Community & Wellbeing – Pickles proudly supports local events and charities, enjoy paid volunteer leave, and access our employee assistance program for you and your family.
  • Reward & Recognition – Cash vouchers and recognition awards for doing great work and celebration of long service.

About Pickles


We're a service company striving to provide a consistent world-class experience and advice for our customers. We're a people company because great people do and create great things together. We're a technology & data company creating thriving marketplaces for our customers to connect and transact easily. We are the Australian leaders in asset remarketing across industrial, motor vehicles, damaged assets, general goods, mining, oil & gas, agriculture, and more. With over 850 specialist employees, Pickles boasts a truly national footprint across many important Australian industries.


If this position sounds like you, send your updated resume to us by clicking the APPLY NOW button. Pickles is committed to fostering a diverse and inclusive workforce. We strongly encourage Aboriginal and Torres Strait Islander peoples and people with diverse backgrounds to apply. Only suitable candidates will be contacted. Reference checks and criminal history checks will be conducted for the successful candidate.


Visit our website at www.pickles.com.au

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