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Customer Service Representative

2 months ago

Mount Druitt, New South Wales, Australia dusk Full time

Are you passionate about delivering exceptional customer experiences and creating a warm and inviting atmosphere? Do you have a knack for bringing homeware dreams to life?

We're seeking a talented Customer Assistant to join our team at dusk Mt Druitt, one of 140+ stores across Australia and New Zealand.

Role Overview:

As a Customer Assistant, you'll be the face of our brand, responsible for igniting joy in every customer who walks through our doors. Your radiant personality and commitment to delivering exceptional experiences will help us achieve our goals.

Key Responsibilities:

  • Deliver perfect customer experiences, leaving customers satisfied and eager to return.
  • Set the mood by achieving key performance indicators (KPIs) and ensuring our store's success.
  • Work your magic with visual merchandising, turning our store into a mesmerising sanctuary of style and inspiration.
  • Illuminate customers' paths by sharing your extensive knowledge of our candles and homeware products.
  • Keep our store visually enticing for our customers.
  • Team up with your colleagues to create a harmonious work environment and ignite the spirit of collaboration.

About You:

  • You're passionate about exceeding customer expectations and creating unforgettable experiences.
  • You're a team player who embraces the power of unity and cooperation.
  • You're motivated by a can-do attitude and always ready to go the extra mile.
  • You're committed to continuous improvement and eager to learn and grow.
  • You bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.

Benefits:

  • Light up your home with a generous team member discount on our range of candles and homewares.
  • Ignite your passion further with the opportunity to participate in the dusk monthly bonus program.
  • Bask in the warmth of a supportive environment, where your growth and development are nurtured.
  • 'Start here, go anywhere' – We believe in providing an environment where your career can shine as brightly as a well-lit candle.

If you're ready to infuse your love for candles with your exceptional customer service skills, this is the perfect opportunity for you. Let your pun-tastic personality light the way and join the dusk team today