Customer Service Associate

2 weeks ago


Mount Druitt, New South Wales, Australia dusk Full time

Ignite Your Career as a Customer Assistant

Are you passionate about delivering exceptional customer experiences and creating a warm atmosphere? Do you have a knack for candles and homeware? We're seeking a Customer Assistant to join our dusk team in Australia and New Zealand.

Role Overview:

As a Customer Assistant, you'll play a pivotal role in bringing our dusk vision to life. Your mission will be to ignite joy in every customer who walks through our doors, delivering radiant experiences that leave them glowing with satisfaction.

Key Responsibilities:

  • Develop strong relationships with customers, understanding their needs and preferences.
  • Set the mood by achieving key performance indicators (KPIs) and ensuring our store's success sparkles.
  • Work your magic with visual merchandising, turning our store into a mesmerising sanctuary of style and inspiration.
  • Illuminate customers' paths by sharing your extensive knowledge of our candles and homeware products.
  • Keep our store always visually enticing for our customers.
  • Team up with your colleagues to create a harmonious work environment and ignite the spirit of collaboration.

About You:

  • A passion for exceeding customer expectations and creating unforgettable experiences.
  • A team player who embraces the power of unity and cooperation.
  • A can-do attitude, always ready to go the extra mile.
  • A commitment to continuous improvement and eagerness to learn and grow.
  • A spark of fun and energy that makes every customer interaction a delightful experience.

Benefits:

  • Light up your home with a generous team member discount on our range of candles and homewares.
  • Ignite your passion further with the opportunity to participate in the dusk monthly bonus program.
  • Bask in the warmth of a supportive environment, where your growth and development are nurtured.
  • 'Start here, go anywhere' – We believe in providing an environment where your career can shine as brightly as a well-lit candle.

At dusk, we're dedicated to creating a workplace where you can grow, learn, and thrive. If you're ready to infuse your love for candles with your exceptional customer service skills, we invite you to apply for this exciting opportunity.


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