Customer Service Ambassador

3 weeks ago

Mount Druitt, New South Wales, Australia dusk Full time

As a Customer Assistant at dusk, you will be the face of our brand, responsible for delivering exceptional customer experiences that exceed expectations. Your mission will be to create a warm and inviting atmosphere, igniting joy in every customer who walks through our doors.

Key Responsibilities:

  • Provide personalized service to customers, ensuring their needs are met and exceeded.
  • Work collaboratively with colleagues to achieve key performance indicators (KPIs) and drive store success.
  • Develop and maintain a deep understanding of our candles and homeware products, sharing your knowledge with customers to enhance their shopping experience.
  • Contribute to visual merchandising efforts, transforming our store into a captivating and inspiring space.
  • Stay up-to-date with product knowledge and company initiatives, ensuring you are always equipped to provide the best possible service.

About You:

  • You are passionate about delivering exceptional customer experiences and creating unforgettable moments.
  • You are a team player who thrives in a collaborative environment, working together to achieve common goals.
  • You are motivated by a can-do attitude, always looking for ways to improve and grow.
  • You are committed to continuous learning and development, eager to take on new challenges and responsibilities.

Benefits:

  • Enjoy a generous team member discount on our range of candles and homewares.
  • Participate in the dusk monthly bonus program, recognizing your hard work and dedication.
  • Grow and develop in a supportive environment, where your career can shine as brightly as a well-lit candle.

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