Counterparty Data Management Leadership Position

13 hours ago

Melbourne, Victoria, Australia beBeeLeadership Full time $90,000 - $120,000
Job Title: Counterparty Data Management Operations Lead

As a Counterparty Data Management Operations Lead, you will be responsible for leading our team in Melbourne and showcasing your leadership skills across operations units.

This is an exciting opportunity to work with a customer-obsessed mindset that fosters innovation and creates strong, lasting customer relationships. We strive to be the most customer-centric company in Australia and New Zealand.

Key Responsibilities:
  • Manage a team of Analysts/Team Members, including goal setting, monitoring, performance management, learning compliance, and career development.
  • Ensure service levels and quality standards are achieved, and change requirements are completed to agreed timelines.
  • Support the Manager, C&IB Counterparty Data Management with resource planning to optimise workforce, and performance (e.g., volume) monitoring.
  • Engage with internal stakeholders and assess operational risk and efficiency to reduce risk and uplift work practices. Maintain standard operating procedures.
Requirements:
  • Strong people leadership and management skills.
  • Experience in maintaining operational service levels and data quality standards.
  • A genuine passion for the customer.
  • Excellent relationship management of internal stakeholders.
  • Experience in a customer Data Management function.
  • Proven leadership experience through strategic business change.
  • Experience in managing day-to-day processes and capacity management.
  • The ability to identify risks and manage remediation.
About Us:

We believe that our people make us who we are. Our culture is built on equity and respect, where everyone feels valued and appreciated for being their authentic selves. In partnership with Employee Resource Groups (ERGs), we foster an inclusive environment where all colleagues' unique backgrounds and identities are understood, respected, and celebrated.

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