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Insurance Administration Assistant

2 months ago

Parramatta Park, Queensland, Australia Aon Full time
About the Role

We are seeking an Insurance Administration Support to join our team at Aon. As an Insurance Administration Support, you will play a key role in providing exceptional client service and supporting our brokers with various insurance client service tasks.

Key Responsibilities
  • Assist Senior Brokers with client insurance/risk needs, providing administration support and communicating with clients via phone, email, and face-to-face meetings.
  • Participate in insurance policy pre-renewal, renewal, and post-renewal activities, including drafting quotations and creating renewal reports.
  • Prepare, lodge, and invoice insurance policies in an accurate and timely manner, ensuring seamless client experiences.
  • Attend client meetings, work on tender processes, client renewals, claims, and other insurance broking duties.
  • Manage key stakeholder relationships with Senior Brokers, Underwriters, Client Executives, and Client Managers.
  • Enhance the client experience through outstanding customer service, ensuring client satisfaction and loyalty.
About Aon

Aon is a global professional services firm that shapes decisions for the better to protect and enrich the lives of people around the world. We are a diverse and inclusive organization, united through trust, and passionate about helping our colleagues and clients succeed.

What We Offer
  • Ongoing training and mentoring to ensure your success and career progression.
  • A comprehensive benefits package and a diverse workforce.
  • A agile, inclusive environment that allows you to manage your wellbeing and work/life balance.
  • Two 'Global Wellbeing Days' each year to focus on yourself.
  • A variety of working style solutions, including Smart Working.