Technology Service Manager

2 days ago

Sydney, New South Wales, Australia Westpac Group Full time
Westpac Group - An Opportunity to Make a Difference

We are seeking an experienced Technology Service Manager to join our team at Westpac Group. This is an exciting opportunity for you to make a real difference in the lives of our customers and communities.

About Us

At Westpac Group, we have been around for over 200 years, with a proud history of innovation and customer-centricity. Our purpose is to create better futures together, and we believe that everyone deserves access to financial services that are safe, reliable, and easy to use.

The Role

As a Technology Service Manager, you will play a key role in leading our technology teams to deliver high-quality solutions that meet the needs of our customers. You will work closely with our business stakeholders to understand their requirements and develop strategic plans to achieve our goals.

Key Responsibilities

  • Lead cross-functional teams to deliver complex projects and initiatives
  • Develop and implement strategies to improve service delivery and customer satisfaction
  • Analyze data to identify trends and areas for improvement
  • Communicate effectively with stakeholders to ensure alignment and commitment

Requirements

To be successful in this role, you will need:

  • A bachelor's degree in computer science or a related field
  • 5+ years of experience in a similar role
  • Proven track record of delivering high-quality solutions on time and within budget
  • Strong leadership and communication skills

Benefits

We offer a competitive salary package, including:

  • $120,000 - $180,000 per annum
  • Superannuation and other benefits
  • Ongoing training and development opportunities
  • A collaborative and supportive work environment

About Us

At Westpac Group, we value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive of all employees. We encourage applications from people with disability, neurodiversity, Indigenous Australians, and other underrepresented groups.

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