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Operational Services Leader
3 weeks ago
This key leadership position involves delivering exceptional care and commercial performance through food services and environmental services teams.
Main Responsibilities- Lead teams to provide high-quality service delivery within set standards.
- Supervise daily catering operations, cleaning of patient rooms, public areas, and laundry services.
- Manage team rosters, staffing, and supervision.
- Maintain compliance with relevant laws and standards (food handling, cleaning, infection control).
- Promote safe work practices and policies.
- Meet targets for safety, service, quality, and other organisational objectives.
- Proven experience in a similar operational role.
- Able to enhance budget performance and deliver business efficiencies.
- Track record in delivering accreditation and compliance requirements.
- Patient-focused mindset.
- Effective management of rostering and team supervision.
- Leadership capability to develop staff in delivering exceptional service.
- Commitment to quality improvement.
- Strong interpersonal and problem-solving skills.
- Excellent communication skills.
- Flexibility and adaptability.
In this role, you will be responsible for leading support services teams to achieve high standards of service delivery and outcomes. If you have the required skills and experience, we encourage you to apply for this exciting opportunity.
