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Franchise Operations Performance Manager

2 months ago

Sydney, New South Wales, Australia Automotive Recruitment Full time

Our client, a prominent player in the automotive panel repair industry, is seeking a seasoned operations and relationship manager to collaborate with their Franchise Network and drive successful business results.

In this pivotal role, reporting directly to the General Manager, you will engage strategically with Franchise owners to support and advance business goals across various domains, including operations, finance, and customer service. Your responsibilities will include:

  1. Establishing best practice protocols and conducting comprehensive business evaluations to enhance store performance.
  2. Analyzing workflow and repair efficiencies to optimize operations.
  3. Utilizing your expertise in the collision repair and insurance sectors to pinpoint areas for enhancement.

As part of a dynamic team, you will partner with franchises to:

  1. Ensure adherence to compliance and brand standards.
  2. Provide proactive support to your branch network.

The ideal candidate will possess a robust understanding of the panel and collision repair sector and demonstrate the following qualities:

  1. Exceptional communication skills coupled with a strategic mindset for problem-solving.
  2. A strong drive for achievement and a results-oriented approach.

This position offers a competitive base salary, a car allowance, private health insurance, and a performance-based bonus, all of which will be negotiated based on your experience.

If you have substantial experience in the automotive panel repair sector and a proven track record in developing and executing process improvements, this role presents an excellent opportunity to take on a challenging position within a growing organization and make a significant impact.