Senior Hospitality Operations Manager

1 month ago


Adelaide, South Australia Skycity Entertainment Group Full time

SkyCity Entertainment Group, a leading gaming and entertainment company, is seeking an experienced Hospitality Scheduler and Workforce Planner to join its team.

About the Role:

This is a challenging and rewarding role that involves planning and allocating shifts for over 1300 colleagues across various hospitality and food and beverage portfolios at SkyCity Adelaide. The ideal candidate will possess excellent communication skills, be able to work effectively in a team, and have experience with electronic rostering systems (Kronos/Virtual Roster). A strong understanding of Enterprise Agreements and relevant Acts is also essential.

Key Responsibilities:
  • Develop and implement effective scheduling strategies to meet business needs
  • Manage and maintain accurate records of employee rosters, including leave and absence
  • Collaborate with managers and staff to resolve scheduling conflicts and ensure smooth operations
  • Monitor and report on workforce utilization and provide insights to improve efficiency
What We Offer:

As a Senior Hospitality Operations Manager, you will enjoy a range of benefits, including:

  • A competitive salary of $70,000 - $90,000 per annum, based on experience
  • Free meals at our employee restaurant
  • In-house dry-cleaning service, available for personal use at a discounted rate
  • Subsidised car parking and public transport tickets
  • Discounts across SkyCity Adelaide venues
  • Discount health insurance, free flu vaccinations, skin checks, and other health checks
  • Employee reward and recognition programs
  • Fantastic career and professional development opportunities
  • Access to Employee Assistance Program (EAP)
Company Culture:

SkyCity values diversity, inclusion, and employee well-being. We believe in creating a work environment that is supportive, flexible, and empowering. Our commitment to equality and respect is reflected in our policies and practices, which are designed to promote fairness and opportunity for all employees.



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