Branch Operations Manager

1 week ago

Adelaide, South Australia beBeeLeadership Full time $80,000 - $120,000

Our organization is seeking an accomplished leader to spearhead our branch operations and team.

Job Description

We are currently looking for a Branch Supervisor to join our team. This is a unique opportunity where you will have the chance to make a significant impact on our operations and drive the success of our customer service and warehouse teams.

As the Branch Supervisor, you will be responsible for leading and managing our Customer Service Officers and Warehouse Team Members. Your strategic planning and operational implementation skills will be crucial in ensuring that our customer service levels are consistently exceeded.

Your Key Responsibilities:

  • Lead, coach, and mentor a team of Customer Service Officers and Warehouse Team Members
  • Effectively manage site pick and pack, local manufacturing, and customer-specific testing work
  • Understand and communicate branch Profit & Loss with the team
  • Actively drive employee engagement and improvement through feedback, data analysis, and action planning
  • Ensure compliance with Quality and Assurance audit processes (NATA, etc.) by managing onsite contractors
  • Manage and lead all safety objectives, including staff training and reporting to senior leaders

Required Skills and Qualifications

To be successful, you will have:

  • Previous supervisory experience in Industrial Supply or Trade, preferably in a branch setting
  • The ability to coach, lead, and have performance discussions to support your team's growth and success
  • Strong attention to detail with the ability to multitask and focus on completing tasks and reporting
  • Excellent oral and written communication skills
  • Comprehensive computer experience, specifically with Microsoft Suite, especially PowerPoint
  • A focus on site safety and culture is imperative to the success of this role
  • Exceptional stakeholder management skills with a commercial focus
  • Technical product knowledge and a Forklift Licence (preferable) but willing to train

Benefits

A career with our organization will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.

To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:

  • Competitive salaries and incentives
  • A range of diversity and well-being initiatives
  • Ability to purchase up to 4 weeks additional annual leave
  • Team events, celebrations, and development opportunities
  • Team member discounts on products
  • Discounted offers from corporate partners
  • Onsite parking and novated leasing options
  • Generous annual share plans
  • Attractive parental leave policy

National Capabilities

Our nation-wide capabilities include rigging, lifting, testing, recovery, restraint, inspection, and height safety.

We Offer

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