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Product Complaints Coordinator
2 weeks ago
Join us as a Product Complaints Returns Coordinator.
A 12-month fixed-term contract position is available for an individual with a background in complaints handling and excellent communication skills to join our team. As a Product Complaints Returns Coordinator, you will be responsible for coordinating the product complaints and recall returns process to ensure timely and accurate responses to product quality issues.
About the RoleThis is a great opportunity for someone who is detail-oriented, thrives in a team setting, and is looking for a new challenge.
- Facilitate the receipt of returned products in accordance with agreed timelines;
- Reconcile returned stock;
- Coordinate the destruction of vendor return of reconciled stock; and
- Provide administrative assistance within the RAQA Department.
The ideal candidate will have experience using SAP and SharePoint, knowledge of relevant regulations and guidelines, and experience in Customer Service and/or Logistics.
What We OfferWe are committed to providing a dynamic and supportive work environment that fosters growth and development.
- An intellectual challenge;
- Opportunities to learn and grow;
- A sense of community;
- Flexible work options;
- Competitive salary, REC days, Volunteer leave, and Birthday leave.
