Senior Claims Consultant

2 weeks ago

Leederville, Western Australia Marsh Pty Ltd Full time

About Us

Marsh Pty Ltd is a leading insurance broker and risk adviser, serving commercial and individual clients with data-driven risk solutions and advisory services. With over 45,000 colleagues operating in more than 130 countries, we provide expert guidance to navigate an increasingly dynamic and complex environment.

Our Business

We operate as a business of Marsh McLennan, the leading global professional services firm in the areas of risk, strategy, and people. Our annual revenue exceeds $20 billion, and we help clients achieve their goals through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman.

Job Summary

We are seeking a highly skilled Senior Claims Consultant to join our team in West Leederville. As a Senior Claims Consultant, you will be responsible for managing a portfolio of Workers Compensation claims, delivering high-quality claims management services, and working collaboratively with clients and our broader claims team to produce cost-effective outcomes.

Key Responsibilities

  • Manage a portfolio of Workers Compensation claims, ensuring timely and cost-effective resolution.
  • Deliver high-quality claims management services, working closely with clients and our claims team.
  • Contribute to planning and delivery of relationship management through regular and constructive communications with clients.
  • Visit clients and legal providers regularly to ensure effective claims management.
  • Provide end-to-end claims management, including submitting claims reports as required.
  • Continuously work towards professional development by attending external and internal sessions.
  • Ensure compliance with Workers Compensation and Injury Management Act 1981, including the Principles and Standards as set out by the Regulator.

Requirements

  • Knowledge and experience in Workers Compensation and claims management.
  • Experience in interpreting relevant acts and making liability decisions.
  • Management of complex claims.
  • Demonstrate initiative and understanding when managing confidential information.

What We Offer

  • Leading training and development program.
  • Flexibility to balance work and personal life.
  • Professional environment that supports career growth and development.
  • Great team environment with energetic and supportive colleagues.

Why Join Us

Marsh is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and celebrate the diversity of all our employees. We are passionate about providing an inclusive workplace that supports all employees in managing their priorities and commitments.

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