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Senior Claims Consultant

2 months ago


Leederville, Western Australia Marsh Pty Ltd Full time
Job Title: Senior Claims Consultant

We are seeking a highly skilled Senior Claims Consultant to join our team at Marsh Pty Ltd. As a Senior Claims Consultant, you will be responsible for managing a portfolio of Workers Compensation claims, delivering high-quality claims management services, and working collaboratively with clients and our broader claims team to produce cost-effective outcomes.

Key Responsibilities:
  • Manage a portfolio of Workers Compensation claims, ensuring timely and cost-effective resolution.
  • Deliver high-quality claims management services, working collaboratively with clients and our broader claims team.
  • Contribute to planning and delivery of relationship management through regular and constructive communications with clients.
  • Visit clients and legal providers regularly to ensure effective claims management.
  • Provide end-to-end claims management, including submitting claims reports as required.
  • Continuously work towards professional development by attending external and internal sessions.
  • Ensure compliance with Worker Compensation and Injury Management Act 1981, including the Principle and Standards as set out by the Regulator.
Requirements:
  • Knowledge and insurance claims experience in Workers Compensation and claims.
  • Experience in the interpretation of relevant acts in making liability decisions.
  • Management of complex claims.
  • Demonstrate initiative and understanding when managing confidential information.
What We Offer:
  • Leading training and development program.
  • Flex @ March (at the completion of probation).
  • Professional environment where your career path really matters and is supported in our global organization.
  • Great team environment with energetic and supportive colleagues.

Marsh is the world's leading insurance broker and risk adviser, with a commitment to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

At Marsh, we recognize that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

Marsh is proud to be an accredited Family Friendly Workplace and a Work 180 endorsed employer. For information on the benefits and policies at Marsh, visit and search "Marsh" under endorsed employers.