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    {"title": "Member Support Consultant", "subtitle": "Join our team of passionate professionals who inspire others to achieve great things.", "content": "As a Member Support Consultant at Goodlife Health Clubs, you will play a vital role in building and maintaining a thriving membership base. Your primary goal will be to achieve membership growth goals through...


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Fitness Career Opportunities

2 months ago


Adelaide, South Australia Good Life Health Clubs Full time
About Goodlife Health Clubs

We are a leading fitness organization with a mission to inspire people to achieve great things. Our team of experts is dedicated to providing exceptional service and helping our members achieve their health and wellness goals.

Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Member Support Consultant. As a key member of our team, you will be responsible for building and maintaining a thriving membership base, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Proactively contribute to club sales budget through sales promotions and referrals campaigns
  • Generate and convert high-quality sales leads through community outreach, referrals, and new business opportunities
  • Achieve the required number of lead contacts via telephone to maximize sales opportunities
  • Provide sales presentations and tours to prospective members
  • Create great member journeys through positive and personalized interactions
  • Achieve successful outcomes to enquiries
  • Open and close the club as per the club roster
  • Active involvement in member retention programs, inspiring members to continue their fitness journey
  • Regular service calls to new and existing members to keep them engaged in their journey
Requirements
  • Current First Aid & CPR certificates
  • Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
  • The ability to solve problems and overcome obstacles
  • Outstanding communication abilities - able to listen, understand, empathize, and influence others
  • Tenacity with a natural drive to achieve individual targets and team goals
  • Customer-focused with a desire to achieve exceptional customer outcomes
About Us

We are part of Fitness and Lifestyle Group, a leading fitness organization with a portfolio of globally renowned fitness brands. Our team of experts is dedicated to helping people live happier, healthier, and more active lives.

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