Hotel Culture Leader

7 days ago


Sydney, New South Wales, Australia beBeeLeadership Full time $75,000 - $102,000

Job Overview

The Welcome Supervisor role is designed to lead the Welcome and Whatever/Whenever teams at a prominent hotel. This position drives the establishment's Whatever/Whenever culture, loyalty program, and guest experience.

Key Responsibilities

  • Lead and supervise the Welcome and Whatever/Whenever teams
  • Drive the hotel's Whatever/Whenever culture and loyalty program
  • Support hotel operations at the Welcome Desk
  • Train and develop staff talent
  • Enhance guest satisfaction

Requirements

  • Experience with Opera PMS is an advantage
  • Strong organizational, communication, and leadership skills
  • Deep understanding of the guest journey
  • Able to balance team, guest, and business needs

Culture

We believe in investing in our people through holistic well-being, personal growth, and career opportunities.



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