IT Support Specialist

2 weeks ago

Melville, New York, Australia beBeeFieldTechnician Full time US$60,000 - US$70,000

Position Overview

The Hybrid Field Technician is an in-house IT professional responsible for delivering exceptional customer support to client needs and requests. This position requires a strong ability to troubleshoot and solve a variety of IT related issues, as well as the capability to identify challenges that may necessitate additional team support.

This role provides first call response and resolution to clients consistent with the customer's SLA's. Support on a variety of desktops, systems, applications, networks, and mobile devices is in-line with the demands of this role.

Responsibilities include providing Level II technical support via phone and email to clients, handling first call resolution while building strong customer relationships, and efficiently analyzing, diagnosing, troubleshooting, and resolving technical issues at desktop, server, and network level.

  • Provide technical support via phone and email to clients
  • Handle first call resolution while building strong customer relationships
  • Analyze, diagnose, troubleshoot, and resolve technical issues at desktop, server, and network level
  • Maintain awareness of customer's SLA and support efforts to stay within the boundaries of the SLA
  • Participate in general meetings, company trainings, and updates

Key requirements for success include advanced knowledge of Windows Desktop Operating Systems, Windows Server Operating Systems, Configuration and Administration of Active Directory and Group Policy Objects, Administration of Exchange Servers, Office 365 Administration, Networking including TCP/IP, Switching and Wireless, and basic knowledge of Mobile Devices and Mobile Device Management, Basic Configuration and Administration of HP, Dell, Cisco & Meraki Networking, VLANs, Routing and Wireless, SANs and Shared Storage.

  • Education Support Specialist

    2 weeks ago

    Melville, New York, Australia beBeeInclusive Full time $60,529 - $83,490

    Education Support SpecialistWe are seeking a highly skilled and dedicated Education Support Specialist to join our team.About the Role:The successful candidate will be responsible for assisting in the education programs and promoting a supportive and inclusive learning environment under teacher direction.Key Responsibilities:Assist the teacher in delivering...

  • Technical Support Specialist

    2 weeks ago

    Melville, New York, Australia beBeeTechnical Full time $90,000 - $120,000

    Job Title: Technical Support Specialist\This is an exciting opportunity for a highly motivated individual to join our operations team in a fast-paced and dynamic environment.\The ideal candidate will have a strong background in customer service, with excellent written and verbal communication skills. They should also possess solid business acumen,...

  • Payroll Specialist

    2 weeks ago

    Melville, New York, Australia beBeePayroll Full time $90,000 - $115,000

    Payroll Specialist RoleThe role of a Payroll Specialist is pivotal in delivering accurate and efficient payroll services to support employees across various organisations.Key Responsibilities:Oversee payroll operations from start to finish, including finalisation through banking, payroll clearing, and Single Touch Payroll reconciliation.Manage time and...

  • Technical Customer Support Representative

    1 week ago

    Melville, New York, Australia beBeeCustomerSupport Full time $45,000 - $85,000

    Job Title: Technical Product Support SpecialistAbout the RoleWe are seeking a highly skilled and dedicated Technical Product Support Specialist to join our team. As a key member of our support team, you will play a vital role in providing top-notch product information and troubleshooting assistance to customers via phone and email.Your primary responsibility...

  • Licensing Administration Specialist

    2 weeks ago

    Melville, New York, Australia beBeeLicensing Full time $65,000 - $85,000

    Job Title: Licensing Administration SpecialistJob DescriptionThe role of Licensing Administration Specialist is to provide high-quality support in maintaining accurate licensing records and ensuring ongoing compliance with regulatory standards. This includes processing and managing documentation, as well as responding to internal and external inquiries.Key...

  • Retail Visual Merchandising Specialist

    5 days ago

    Melville, New York, Australia beBeeRetail Full time $63,560 - $107,178

    Planogram Retail SpecialistThis is a unique opportunity to work in the retail industry, responsible for creating visually appealing product displays that drive sales.As a planogram specialist, you will have flexible hours and autonomy to balance your work life with other responsibilities. No experience is necessary as we provide paid training and ongoing...

  • Audio Visual Specialist

    3 days ago

    Melville, New York, Australia Peoplebank Full time

    OverviewAudio Visual Specialist - Microsoft Teams role at Peoplebank. Permanent role based in Perth. Hybrid working arrangements.About the roleWe're looking for an experienced Audio-Visual Specialist to join our Campus Technology team. You'll oversee AV system design, installation, and support across University venues, working with vendors, clients, and...

  • Curriculum Development Specialist

    2 weeks ago

    Melville, New York, Australia beBeeCurriculum Full time $89,000 - $107,000

    Job Title: Curriculum Development SpecialistAre you a detail-oriented and organized individual with excellent communication skills? Do you have experience in curriculum management and a passion for education?We are seeking a Curriculum Development Specialist to join our team. As a key member of our academic services group, you will play a crucial role in...

  • Tech Support Specialist

    2 weeks ago

    Melville, New York, Australia beBeeField Full time $70,000 - $100,000

    IT Professional Job DescriptionWe are seeking an IT professional with a strong background in troubleshooting and problem-solving skills to provide exceptional customer support.This role requires the ability to identify challenges that may necessitate additional team support, providing Level II technical support via phone and email, handling first call...

  • Sales Support Specialist

    2 weeks ago

    Melville, New York, Australia beBeeCustomer Part time $45,000 - $65,000

    Support Customers with Sleep DisordersThis part-time role combines customer service with clinical support, offering a rewarding opportunity to work closely with customers, physicians, and healthcare professionals.Be the first point of contact for new and existing clients, both in-store and over the phone.Conduct diagnostic evaluations and titration studies...