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Sales Support Specialist

2 weeks ago

Melville, New York, Australia beBeeCustomer Part time $45,000 - $65,000
Support Customers with Sleep Disorders

This part-time role combines customer service with clinical support, offering a rewarding opportunity to work closely with customers, physicians, and healthcare professionals.

  • Be the first point of contact for new and existing clients, both in-store and over the phone.
  • Conduct diagnostic evaluations and titration studies for sleep-disordered breathing.
  • Collaborate with physicians to develop personalized treatment plans.
  • Educate customers and families on sleep disorders and therapy options.
  • Fit and recommend CPAP masks and equipment tailored to individual needs.
  • Provide setup, training, and ongoing support for CPAP therapy.
  • Follow up with customers to ensure therapy compliance and satisfaction.
  • Promote and upsell products and services based on customer needs.
  • Maintain a clean, organized clinic and retail space.
  • Handle payments, manage banking procedures, and oversee stock levels.
Key Qualifications
  • Experience in retail or customer service (healthcare experience is a plus).
  • Excellent communication and active listening skills.
  • Calm, compassionate, and solution-oriented under pressure.
  • Ability to work collaboratively with healthcare professionals.
  • Reliable, honest, and committed to delivering outstanding care.
  • Willingness to learn—full training provided.
Why This Role is Rewarding
  • Make a meaningful impact in customers' lives.
  • Work in a supportive, team-oriented environment.
  • Receive comprehensive training and ongoing development.
  • Be part of an established healthcare service.
Benefits and Perks
  • Competitive salary with superannuation and bonus opportunities.
  • Generous leave entitlements, including paid parental and volunteer leave.
  • Insurance coverage for life, disability, and income protection.
  • Health and wellness support, including counselling, private health discounts, and flu vaccinations.
  • Financial planning resources and seminars.
  • Product discounts, educational assistance, and novated car leasing.