Hospitality Manager
1 month ago
About the Role:
We are seeking a highly skilled and experienced Bistro Manager to join our team at Frontline Recruitment. As a Bistro Manager, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer service and ensure the smooth operation of our bistro.
Key Responsibilities:
- Lead a team of hospitality professionals to deliver exceptional customer service
- Ensure the smooth operation of the bistro, including managing inventory, staff, and customer relations
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with the kitchen team to ensure seamless service and high-quality food presentation
- Manage staff performance, providing coaching and feedback to ensure excellent service delivery
About You:
- You have a strong background in hospitality management, with experience in leading teams and managing operations
- You possess excellent communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and suppliers
- You are a strategic thinker, with the ability to develop and implement effective solutions to improve customer satisfaction and loyalty
- You have a passion for delivering exceptional customer service and a commitment to excellence in all aspects of your work
Requirements:
- Proven experience in hospitality management, with a strong background in leading teams and managing operations
- Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and suppliers
- Ability to work in a fast-paced environment, with a strong focus on delivering exceptional customer service
- Valid RSA and RSG certification
What We Offer:
- A competitive salary and benefits package
- Opportunities for career development and growth
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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