Hospitality Manager

2 weeks ago

Eastern Suburbs, Australia Frontline Recruitment Full time

About the Role:

We are seeking a highly skilled and experienced Bistro Manager to join our team at Frontline Recruitment. As a Bistro Manager, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer service and ensure the smooth operation of our bistro.

Key Responsibilities:

  • Lead a team of hospitality professionals to deliver exceptional customer service
  • Ensure the smooth operation of the bistro, including managing inventory, staff, and customer relations
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the kitchen team to ensure seamless service and high-quality food presentation
  • Manage staff performance, providing coaching and feedback to ensure excellent service delivery

About You:

  • You have a strong background in hospitality management, with experience in leading teams and managing operations
  • You possess excellent communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and suppliers
  • You are a strategic thinker, with the ability to develop and implement effective solutions to improve customer satisfaction and loyalty
  • You have a passion for delivering exceptional customer service and a commitment to excellence in all aspects of your work

Requirements:

  • Proven experience in hospitality management, with a strong background in leading teams and managing operations
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and suppliers
  • Ability to work in a fast-paced environment, with a strong focus on delivering exceptional customer service
  • Valid RSA and RSG certification

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

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