Customer Service Representative

3 weeks ago


Manningham, Australia Randstad Full time
Customer Service Representative Opportunity

We are seeking a highly skilled Customer Service Representative to join our team at a leading bank. As a Teller and Customer Service Specialist, you will be the first point of contact for our branch and assist customers with a range of personal banking needs.

Key Responsibilities:
  • Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, and opening and closing accounts.
  • Balance cash drawers and reconcile discrepancies.
  • Provide a high level of customer service and resolve customer complaints in a professional manner.
  • Cross-sell bank products and services to customers.
Requirements:
  • Previous customer service experience, preferably in the banking or financial services industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Basic math and computer skills.
  • Ability to pass a background check.

We offer ongoing training and development opportunities to help you grow your career. If you are a motivated and customer-focused individual, please apply now to join our team.



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