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Enterprise Crisis Manager
2 months ago
Crisis management plays a pivotal role in ensuring ANZ's preparedness and resilience in the face of unexpected events and emergencies. This position demands strategic foresight, strong leadership, and the ability to foster a culture of readiness across all levels of the organisation.
As an Enterprise Crisis Manager, you will contribute directly to our mission of strengthening ANZ's resilience by leading the bank's central coordination, communication, and overall management of crisis events.
Key Responsibilities- Developing and implementing crisis management plans that encompass various scenarios and potential risks.
- Leading proactive crisis preparedness efforts, including risk assessments and stakeholder communication strategies.
- Conducting training and simulation exercises to raise awareness and prepare stakeholders/staff for crisis scenarios.
- Managing incident response, ensuring swift and effective response to incidents.
- Participating in post-crisis reviews to assess response effectiveness and recommend improvements.
To grow and be successful in this role, you will ideally bring:
- Demonstrated experience in crisis management, emergency response, or a related field at an Enterprise level.
- Relevant professional certifications or qualifications in business continuity management, risk management, emergency management, or a related field.
- Proven experience developing and implementing risk assessment and mitigation strategies.
- Effective understanding of the financial services industry, relevant regulators, and current and proposed financial services regulatory and legislative requirements.
- Strong leadership skills, capable of making critical decisions under pressure and guiding teams through complex and challenging situations.
- Exceptional communication abilities, both written and verbal, with the capacity to interact confidently and convey information clearly and effectively with diverse stakeholders at all levels.
- Successful track record of internal and external senior stakeholder engagement skills.
- Experience in delivering training or exercising small groups of people from cross-functional areas.
- Analytical mindset with excellent problem-solving abilities to anticipate potential issues and devise proactive solutions.
- Flexibility and adaptability to manage evolving situations, changing priorities, and remain calm under pressure.
At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
We're a diverse bunch at ANZ, doing different things in different roles, different locations. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits, including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
