Enterprise Crisis Management Director
5 days ago
Enterprise Crisis Management Director
This role plays a pivotal part in ensuring ANZ's readiness and resilience in the face of unexpected events and emergencies. It demands strategic foresight, strong leadership, and the ability to foster a culture of preparedness across all levels of the organisation.
As Enterprise Crisis Management Director, you will contribute directly to our mission of strengthening ANZ's resilience by leading the bank's central coordination, communication, and overall management of crisis events.
The ideal candidate will have demonstrated experience in crisis management, emergency response, or a related field, with a minimum of three years of relevant experience. Relevant professional certifications or qualifications in business continuity management, risk management, emergency management, or related fields are desirable.
The successful candidate will have strong leadership skills, capable of making critical decisions under pressure, and guiding teams through complex and challenging situations. Excellent communication abilities, both written and verbal, with the capacity to interact confidently and convey information clearly and effectively with diverse stakeholders at all levels.
Responsibilities:
Developing and Implementing Crisis Management Plans: Collaborate with cross-functional teams to ensure development and refinement of crisis management plans that encompass various scenarios and potential risks. Coordinate with relevant stakeholders to ensure plans are comprehensive and actionable.
Leading Proactive Crisis Preparedness Efforts: Conduct risk assessments to identify potential threats and vulnerabilities, which in turn identify requirements for plans and training. Develop, implement, and manage internal stakeholder communication strategies to maintain transparency and manage expectations during crises.
Conducting Training and Simulation Exercises: Organise and facilitate regular training sessions and simulations to raise awareness and prepare stakeholders/staff for crisis scenarios. Review performance during exercises and identify areas for improvement in crisis response.
Managing Incident Response: Develop, implement, and manage processes for immediate response to incidents, ensuring swift and effective response. Act decisively as the primary point of contact during crises, providing clear facilitation and guidance. Coordinate with internal stakeholders and external partners to coordinate resources and manage response efforts effectively.
Post-Crisis Evaluation and Improvement: Participate in Post-Crisis reviews to assess response effectiveness. Identify lessons learned and recommend improvements to crisis management plans and procedures. Implement improvements based on lessons learned and feedback.
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