Green Island Sales Associate

2 weeks ago


Cairns City, Queensland, Australia GJPC PTY LTD ATF The Craig Family Trust Full time

About Us :

Located on the stunning Great Barrier Reef, Marineland Croc Habitat is a world-renowned destination that has been captivating audiences for over six decades.

Our journey began in 1954 as 'Marineland', and since then, we have grown to become an iconic tourist attraction and retail hub. In 1971, the Craig family brought their incredible collection of crocodiles and primitive tribal art from the Melanesian Region, further enriching our experience.

We are proud to showcase George Craig's life work, featuring breathtaking Reef Aquariums, Marine Turtles, historical nautical relics, and restored stationary engines.

About You :

  • A minimum of 2 years of retail store experience

Position Summary :

We are seeking a highly motivated and customer-focused Green Island Sales Associate to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, operating cash registers, participating in stocktake, and maintaining a clean and tidy store environment.

Key Requirements :

  • At least 2 years of working experience in a retail store
  • Proven track record of providing excellent customer service
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal skills
  • Ability to engage customers in a friendly and approachable manner

Job Responsibilities :

  1. Greet customers with a smile and provide a warm welcome
  2. Assist customers in finding products and encourage them to return
  3. Upsell products to customers
  4. Listen to customer feedback and communicate it to management
  5. Maintain a safe and clean work environment
  6. Follow directions from managers and colleagues
  7. Distribute promotional materials and respond to customer inquiries
  8. Provide accurate product information and resolve customer queries
  9. Process transactions efficiently and accurately
  10. Packaging goods for customers and ensuring they are satisfied
  11. Maintain the store's appearance, including pricing and displaying products
  12. Participate in periodic stocktakes and ensure inventory accuracy
  13. Arrange for damaged goods to be repaired or exchanged
  14. Perform other duties as reasonably required by management

Job Functions :

  • Tour Guide

Job Benefits :

  • Work on a picturesque green island surrounded by the majestic Great Barrier Reef

Selling Point :

  • Retail and Admissions

Contact :



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