Claims Expert

5 days ago


Perth, Western Australia RAC of WA Full time
About the Role

We are seeking a highly skilled Claims Specialist to join our team in West Perth, working 7.30am – 3.30pm on a structured roster with flexibility for remote work. The successful candidate will have a passion for delivering exceptional customer service and experience in claims management.

Key Responsibilities
  • Manage individual caseloads through to finalisation
  • Identify potential recovery action as part of effective claims management
  • Review quotes and authorise repair costs
  • Negotiate settlements for claims
  • Act as a technical referral point for internal teams
  • Provide empathy and understanding whilst handling complex conversations
  • Consistently deliver service that exceeds member expectations
Requirements
  • Exceptional customer service skills and attention to detail
  • Excellent communication and negotiation skills
  • Ability to gather, collate and present evidence and make informed decisions
  • Clear communication of complex processes and decisions to members
  • Results-oriented mindset
  • Self-driven and motivated with ability to work autonomously
What We Offer
  • A workplace culture valuing employee empowerment and wellbeing
  • Flexible work arrangements supporting work-life balance
  • Opportunities for ongoing career development and growth
  • Free Roadside Assistance and discounts on RAC products and services
Estimated Salary: $85,000 - $110,000 per annum

Please note that salary is negotiable based on experience. If you have a strong background in claims management and excellent communication skills, we encourage you to apply.


  • Claims Expert

    17 hours ago


    Perth, Western Australia NTI Full time

    We're seeking a seasoned Claims Consultant to join our team at NTI. With a strong background in claims management, you'll be responsible for providing exceptional service to our customers during their time of need.Key responsibilities include:Managing claims from inception to resolutionCoordinating with internal stakeholders and external parties to ensure...


  • Perth, Western Australia Aviva Full time

    At Aviva, we are committed to delivering exceptional service to our customers, and we are seeking a skilled Financial Lines Claims Expert to join our team. As a key member of our Financial Lines Technical Claims team, you will be responsible for managing high value and complex claims, as well as developing and implementing effective claims strategies.The...


  • Perth, Western Australia HKA Full time

    HKA - Global Leader in Expert and Claims Management ServicesWe are seeking a highly skilled Senior Expert to join our team of experts in construction claims and quantum assessment. As a key member of our global team, you will play a crucial part in the continued growth of HKA's consulting services in Asia.Our team offers a wide range of services, including...

  • Claims Specialist

    2 weeks ago


    Perth, Western Australia Suncorp Group Full time

    About the RoleWe are seeking a skilled Compensation Claims Expert to join our team at Suncorp Group in Perth. As a key member of our claims team, you will play a vital role in providing exceptional customer service and driving positive outcomes for our customers.


  • Perth, Western Australia Aviva Full time

    About the JobWe have an exciting opportunity to join our growing team, where you will play a critical role in tracking and analysing Claims Indemnity (Claims Cost) performance for the redesign programmes currently happening in our Claims functions.The TeamYou will work closely with a talented team of professionals who are passionate about driving business...

  • Claims Expert

    1 week ago


    Perth, Western Australia RAC of WA Full time

    RAC of WA is seeking a skilled Claims Specialist to join their Insurance Claims team in Western Australia. This role offers an attractive working schedule, including flexible hours and the opportunity to work from home.The successful candidate will have exceptional customer service skills, excellent communication and negotiation skills, as well as the...


  • Perth, Western Australia Avant mutua Full time

    Discover a rewarding career opportunity with Avant Mutual, Australia's leading medical defence organisation.Salary: $90,000 - $110,000 per annumAbout the Role:We are seeking an experienced Claims Manager to join our Perth team in a permanent, full-time position. As a key member of our claims management team, you will provide support and advice to our members...


  • Perth, Western Australia Aviva Full time

    Imagine working for a leading insurance provider that prioritizes innovation and customer satisfaction. As a Technical Claims Manager at Aviva, you'll have the opportunity to join our dynamic Financial Lines Technical Claims team and shape the future of our industry.This challenging yet rewarding role involves managing high-value and complex claims, driving...

  • Quantum Expert

    4 weeks ago


    Perth, Western Australia HKA Full time

    Unlock Your Potential in Quantum ExpertiseHKA is seeking a skilled Quantum Expert to join our team in Perth. As a key member of our quantum assessment and contract management team, you will be responsible for providing high-quality support services in construction claims, litigation support, and commercial or contractual advisory services to HKA and its...

  • Senior Quantum Expert

    2 weeks ago


    Perth, Western Australia HKA Full time

    HKA is seeking a highly skilled Senior Quantum Expert to join our global team in Perth, Australia. The successful candidate will have extensive experience in cost, quantum, and claims assessment matters, with a strong background in prolongation, disruption, and general costs claims.Key responsibilities include:Providing high-quality support services in...

  • Claims Team Lead

    5 days ago


    Perth, Western Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    Unlock Your Potential as an Insurance Claims ExpertWe're Allianz Australia Services Pty Ltd, one of the world's leading insurance and asset management brands. Our Perth office is seeking a talented Claims Team Lead to join our team.About the RoleLead a high-performing team of claims professionals, empowering them to deliver exceptional customer outcomes and...


  • Perth, Western Australia Aviva Full time

    Job SummaryWe are seeking a TECHNICAL INSURANCE EXPERT – FINANCIAL SERVICES to join our team at Aviva.This role is ideal for someone with experience in handling high-value and complex claims, particularly in London Market PI, D&O, or FI.The successful candidate will have a commercial approach, excellent interpersonal skills, and the ability to build great...


  • Perth, Western Australia Suncorp Group Full time

    About the RoleThe Claims Management Specialist will provide technical assistance to the Claims Advisors by contributing to and driving proactive claims management in the area of WA Workers Compensation.Key Responsibilities:Support the Claims Advisors to make timely and appropriate decisions.Ensure claims strategy is cost effective and tailored.Coach and...


  • Perth, Western Australia All 4 People Pty Ltd Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Claims Specialist to join our team on a permanent part-time basis. As the NDIS Claims Specialist, you will be responsible for maintaining the integrity of NDIS data and claims, ensuring accurate and timely invoicing and record keeping.Key ResponsibilitiesProcess and manage NDIS data and claims...


  • Perth, Western Australia HKA Full time

    Company OverviewHKA is a global expert in claims management services, providing quantum, engineering, delay & disruption, and forensic accounting services to domestic and international clients.


  • Perth, Western Australia UGL Full time

    UGL is a leading provider of end-to-end engineering, construction and maintenance services.We are seeking a skilled Workers Compensation Coordinator to manage the critical task of ensuring injured workers receive accurate, timely payments and comply with state-specific legislation.This vital role can be based out of any of our capital city offices in...


  • Perth, Western Australia RAC of WA Full time

    RAC of WA is one of Western Australia's most iconic and trusted brands, serving over 1.3 million members.We are seeking a Claims Resolution Specialist to join our team in further supporting the Insurance Claims business.As a Claims Resolution Specialist, you will be responsible for coordinating the effective resolution of member complaints within Claims,...


  • Perth, Western Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    We are seeking Claims Service Consultants & Senior Claims Service Consultants to join our team in Australia wide.At Allianz Australia, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.Your Responsibilities:Manage a National based portfolio of motor claims and handle...

  • Expert Consultant

    1 month ago


    Perth, Western Australia HKA Birmingham Full time

    Expert Opportunity at HKA BirminghamWe are expanding our Expert team in Birmingham and are looking for experienced project planners or engineers with an interest in forensic planning and delay analysis that are looking to make, or have already made, the transition into specialising in dispute resolution and construction claims.About the RoleAs a result of...

  • Quantum Expert

    1 month ago


    Perth, Western Australia HKA Full time

    HKA is a leading global consultancy in risk mitigation, dispute resolution, expert witness and litigation support. We anticipate, investigate and resolve complex challenges by harnessing world-leading multi-disciplinary expertise and experience.As trusted independent consultants, experts and advisors, we deliver solutions amid uncertainty, dispute and...