Retail Management Lead

1 week ago


Sydney, New South Wales, Australia T2 Tea Full time
Store Manager Opportunity

T2, a B Corp Certified Organisation, is seeking an exceptional Store Manager to lead our retail store and deliver an exceptional customer experience.

We are passionate about the love of tea and committed to embedding a culture that values courage, curiosity, creativity, passion, generosity, and accountability.

The ideal candidate will have a background in retail management, be commercially minded, and focused on delivering positive results for the business.

We offer a competitive salary on offer, bonus earning potential with T2's Performance Based Incentive Program + Monster Sales Monthly Incentive Program, and a range of benefits including up to 50% off all things brewing, storing, stirring, and sipping.

This role involves effective rostering, visual merchandising, managing deliveries and stock, leading a team of engaged product and brand ambassadors, and driving exceptional customer service.

Key responsibilities include achieving budgeted sales and wage targets, ensuring the store operates to correct T2 policy, processes and guidelines, identifying team development needs, and motivating to drive performance for future succession.

About you:

  • You will inspire your team to deliver customer excellence in all facets of store operations.
  • You will have strong communication skills, excellent time management skills, and a passion for delivering positive results.

Benefits include:

  • Competitive salary: $80,000 - $100,000 per annum
  • Bonus earning potential
  • Up to 50% off all things brewing, storing, stirring, and sipping
  • Swap Public Holidays Program
  • T2 Heroes Awards: annual overseas Tea Trip
  • Events Active Social Calendar
  • Well-being Initiatives
  • Employee Assistance Program (EAP)


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