Healthcare Service Leader

1 week ago

Shepparton, Victoria, Australia beBeePharmacy Full time $98,765 - $123,456

Job Overview

The role of Pharmacy Manager encompasses leadership and operational responsibilities, with a primary focus on ensuring the efficient operation of the dispensary. This position requires exceptional management skills to lead the pharmacy team in delivering high standards of Pharmaceutical care.

Key Responsibilities:

  • To direct and manage the pharmacy team to deliver outstanding Pharmaceutical services.
  • To oversee all operational activities within the dispensary, including safe stock management, shrinkage, housekeeping, and administration, adhering to regulatory requirements and company standards.
  • To develop and implement customer service initiatives that result in an exceptional customer experience, driving loyalty and meeting club card participation targets.
  • To foster integration and partnership between the dispensary, clinic, and healthcare aisle, providing a comprehensive offering to customers regarding their healthcare needs.

Requirements and Qualifications

  • Essential: Registered Pharmacist with SAPC registration.
  • Essential: Minimum 2 years' post-community service year experience.
  • Essential: At least 1 year of People Management experience.
  • Essential: Registration with SAPC as Responsible Pharmacist.

Desirable Skills and Attributes

  • SAPC and relevant legal knowledge.
  • Ethical working practice and compliance adherence.
  • Knowledge of stock, cost, risk, and compliance management procedures.
  • Strong patient care and professional counseling skills.
  • Customer service excellence expertise.
  • Labor legislation and IR practices understanding.
  • Sound financial management principles application.
  • Competency-based interviewing skills.
  • Effective managerial, tutorship, and coaching abilities.
  • Results-driven approach.
  • Planning and organizing skills.
  • Problem-solving capabilities.
  • Strong customer orientation.
  • Interpersonal skills (Customer service and effective patient care).
  • Leading and Supervising.
  • Delivering Results and Meeting Customer Expectations.
  • Planning and Organising.
  • Relating and networking.
  • Following instructions and Procedures.
  • Coping with Pressures and Setbacks.
  • Entrepreneurial and Commercial Thinking.
  • Working with people.
  • Adhering to Principles and Values.

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