Customer Engagement Expert

1 week ago

Sydney, New South Wales, Australia beBeeRetention Full time $80,000 - $120,000
Customer Retention Specialist Role Overview:

We are seeking a skilled professional to excel in a customer retention specialist position. This key member will work closely with clients to build lasting relationships and drive business growth.

Key Responsibilities:

  • Collaborate with colleagues to identify opportunities for customer engagement and retention.
  • Develop and implement strategies to protect the organization's lending business interests.
  • Lead by prioritizing the customer experience and driving innovation that sets industry benchmarks.

Requirements:

  • Strong understanding of lending principles and customer-centric approaches.
  • Able to analyze customer data and develop targeted retention strategies.

What We Offer:

  • A supportive team culture and access to ongoing training and development resources.
  • An array of competitive benefits, including those related to banking, wealth management, and insurance.
  • Paid time off to pursue community volunteer activities.

Working Hours:

Rotating shifts from 8am-8pm Monday to Friday and 9am-5:30pm on Saturday allow for flexible scheduling.

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