Customer Service Ambassador

15 hours ago

Geelong, Victoria, Australia beBeeGuest Full time $35,000 - $55,000

Find a rewarding career as a Guest Experience Specialist.

Join our cinema chain in Australia and be part of creating unforgettable memories for every guest who walks through our doors.

We're looking for passionate team members to help us continue delivering exceptional service and making our cinemas a welcoming place for all.

Why work with us?

As a Guest Experience Specialist, you'll play an essential role in creating an inviting atmosphere. Your responsibilities include:

  • Greeting guests with a warm welcome and assisting with ticketing, food and beverage choices, and seating.
  • Keeping our cinemas clean and comfortable for all.
  • Working as part of a fun, energetic team to deliver exceptional service that keeps guests coming back.

About the Role:

As a Guest Experience Specialist, you'll be the face of our cinema chain, ensuring each guest has a seamless and memorable visit. Reporting to site senior leaders, you'll be responsible for:

  • Providing excellent customer service and handling guest inquiries.
  • Assisting with daily operations and maintaining a clean and organized workspace.
  • Participating in team meetings and contributing to ongoing improvements.

About You:

We're looking for positive, friendly individuals who thrive in a team environment and have a passion for creating great guest experiences. To succeed in this role, you'll need:

  • A genuine commitment to providing exceptional service and creating memorable moments.
  • Team spirit, enthusiasm, and a can-do attitude.
  • Attention to detail and pride in maintaining high standards.

Availability:

With great movies come great responsibilities We offer flexible, rotational shifts but need team members who can be available during peak times. This includes evenings, weekends, and public holidays.

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