Operational Excellence Lead

6 days ago


City Of Stirling, Australia beBeeBusiness Full time $115,561 - $151,561
Job Summary

This role plays a pivotal part in delivering exceptional customer experiences and optimizing operational efficiency. The position involves spearheading impactful initiatives, analyzing business data, and refining processes to drive meaningful change.

About the Position

A senior advisor will join our team for a 12-month period, working closely with our high-performing customer operations team to deliver critical projects and enhance customer satisfaction.

Main Responsibilities
  • Drive business improvement initiatives to elevate customer experience and reduce costs
  • Analyze business data to inform strategic decisions and drive growth
  • Review and refine business processes to ensure compliance and alignment with corporate standards
Requirements
  • Proven project management expertise and passion for driving business improvements
  • Demonstrated ability to analyze complex business data and identify areas for improvement
  • Excellent communication, negotiation, and stakeholder engagement skills
  • Results-driven mindset with ability to adapt quickly in fast-paced environments
  • Confidence in presenting insights to diverse audiences
  • Advanced Excel skills including data analysis and visualization
  • Experience in business improvement or continuous improvement initiatives
  • Proven track record in project and change management


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