Senior Design Lead
1 week ago
About the Company
Ashdown People's client is a leading manufacturer providing environmentally sustainable water options for clients across various environments.
About the Role
As a Service Coordinator, you will deliver exceptional customer service by efficiently managing inbound requests, coordinating maintenance, and resolving customer inquiries promptly.
Key Responsibilities
- Oversee the entire customer service process, from initial inquiry to service completion.
- Ensure smooth operations by planning, scheduling, and managing service requests.
- Maintain effective communication with field technicians, service agents, and internal departments.
- Deliver high-quality service, adhering to best practices and safety standards.
- Promote the company's ethos by providing exceptional customer experiences and ensuring client satisfaction.
About You
- 1+ years of experience in customer service.
- A good attitude and willingness to learn.
- Great customer service skills with a good phone manner.
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